For the purpose of protection of the public and mitigating the COVID-19 infection, please be advised that as of November 17, 2020, submitting of documents at RATEL’s premises in person will not be possible.

All documents addressed to the Agency should be sent electronically at pisarnica@ratel.rs or by regular mail, as well as through user applications available on the RATEL official Internet page http://portal.ratel.rs/sr.

RATEL remains committed to informing the public about any possible changes to these instructions and wishes to thank its users for their understanding and responsible behaviour in the present situation.